Unlock Your Business Growth, Designed for Tradespeople
Start with a 7-day free trial and see the difference for yourself!
Essential
For a small trades business or those starting
75 mins
Inbound calls only
(Approx 25 - 35 calls)
Includes:
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Business Name Answering - Calls answered using your business name.
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Calls Answering - Calls answered weekdays from 8 AM - 6 PM.
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Call Summaries - Simple summaries of each call, logged and delivered instantly.
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Message Taking - Messages taken, logged and delivered instantly.
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Out-of-hours Missed Calls/Voicemails - You can choose to forward your number after hours so calls go directly to you, or have missed calls and voicemails sent to you on the next working day.
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Weekly Summary -A summary of minutes used, sent weekly via email.
Most popular
Growth
For a small to medium sizes trades business
150 mins
Inbound calls only
(Approx 50 - 65 calls)
Includes:
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Business Name Answering - Calls answered using your business name.
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Calls Answering - Calls answered weekdays from 8 AM - 8 PM.
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Custom Scripts - Personalised call and email scripts for consistent communication.
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Call Summaries - Detailed summaries of each call, logged and delivered instantly.
-
Message Taking - Messages taken, logged and delivered instantly.
-
Out-of-hours Missed Calls/Voicemails - You can choose to forward your number after hours so calls go directly to you, or have missed calls and voicemails sent to you on the next working day.
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Weekly Summary -A summary of both minutes used and support actions, sent weekly via email.
50 support actions per month including:
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Manage Email Inbox - We monitor and respond to your emails on your behalf.
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Qualifying Leads - We filter out unqualified enquiries, saving you time.
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Log Leads - All lead details are recorded for easy tracking and follow-up.
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Collect Appointment Details - Appointment information is gathered and passed on to you for easy scheduling.
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Flag Urgent Calls - Time sensitive calls are highlighted for a swift response.
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Out-Of-Hours Email Enquiries -Any out-of-hours email enquiries will be queued and responded to on the next working day.
Plus
For a growing business that requires extras help
300 mins
Inbound & outbound calls
(Approx 100 - 130 calls)
Includes:
-
Business Name Answering - Calls answered using your business name.
-
Calls Answering - Calls answered weekdays from 8 AM - 8 PM.
-
Custom Scripts - Personalised call, email and WhatsApp scripts for consistent communication.
-
Call Summaries - Detailed summaries of each call, logged and delivered instantly.
-
Message Taking - Messages taken, logged and delivered instantly.
-
Out-of-hours Missed Calls/Voicemails - You can choose to forward your number after hours so calls go directly to you, or have missed calls and voicemails followed up on the next working day.
-
Weekly Summary -A summary of both minutes used and support actions, sent weekly via email.
100 support actions per month
Including:
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Manage WhatsApp and Email Inbox - We monitor and respond to your WhatsApp and email messages on your behalf.
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Qualifying Leads - We filter out unqualified enquiries, saving you time.
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Log Leads - All lead details are recorded for easy tracking and follow-up.
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Appointment Scheduling -Booking site visits, estimates and jobs on your behalf.
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Diary Management - Organising jobs, meetings, holidays and employee time off using your field management software. If you don't have one, we'll set you up with Connecteam (contact us for more information).
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Admin Support: Invoices and Payments - Invoices and payments are managed through your system.
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Admin Support: Google Reviews - Customers are contacted via WhatsApp or email to follow up on the job and request a Google review.
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Outbound Calling - Following up with leads, confirming appointments, chasing quotes, and calling suppliers.
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Out-Of-Hours WhatsApp/Email Enquiries -Any out-of-hours WhatsApp and email enquiries will be queued and responded to on the next working day.
